Careers at Rocky Bay

Chief Operating Officer – Services
Executive Leadership Opportunity | Disability & Health Sector | Perth, WA

Be bold. Be visionary. Make a difference.

At Rocky Bay, we’re not just a service provider—we’re a leading voice in disability support, that empowers thousands of Western Australians every year to live with greater choice, connection, and independence. As our Chief Operating Officer – Services, you won’t just oversee day-to-day operations—you’ll shape the future of community, health and disability services.

This is your opportunity to lead large, multidisciplinary teams delivering allied health, therapy, support coordination, and community programs across homes, schools, hubs and community settings—driving innovation, customer experience, and long-term sustainability.

About the Role

As a key member of our Executive Team, you will:

• Lead strategy execution across clinical and community services, translating bold ideas into real-world outcomes
• Embed a culture of performance, accountability, and collaboration
• Drive service integration, growth, and new business models to diversify and future-proof our offering
• Influence sector direction by representing Rocky Bay at national forums and driving internal innovation
• Ensure financial sustainability, operating excellence and a seamless customer journey in a high-transactional, distributed workforce model

What You’ll Bring

You’re not just a strong operator—you’re a transformational leader. We’re looking for someone who brings:

✔ 5+ years in senior executive leadership roles within high-transactional service environments such as health, disability, health insurance, aged care or similar complex, customer-facing sectors
✔ A proven ability to lead large-scale, mobile, multidisciplinary teams
✔ Strategic insight combined with operational precision
✔ Commercial and financial acumen—someone who understands both margin and mission
✔ Change leadership credentials, especially within policy and funding landscapes like NDIS or aged care
✔ A powerful communicator, negotiator, and relationship builder
✔ A passion for impact, inclusion, and empowering others

Tertiary qualifications in Business, Health, Human Services or a related field are required.

Why Join Rocky Bay?

• A purpose-driven role where your leadership directly improves lives
• Competitive executive package + generous salary packaging options
• A collaborative, values-led culture
• Flexibility and wellbeing initiatives that support you to lead with balance
• Access to employee benefits including discounted health cover, utilities, and retail
• The chance to lead in a sector undergoing transformation—and help steer it

Ready to Shape the Future?

To find out more about this career-defining opportunity, visit:
👉 www.rockybay.org.au/careers-with-us

Click APPLY to submit your resume and cover letter, or contact us at recruitment@rockybay.org.au for a confidential discussion.

Inclusion is our DNA.

At Rocky Bay, inclusivity is a top priority, and that includes making our recruitment process accessible for everyone. If you need any adjustments to accommodate your unique situation, please reach out. We're here to help.

We welcome people from all walks of life and are building a culture where uniqueness is valued – whether race, gender, disability, age, religion or LGBTQIA+ identity. We encourage you to apply.

Rocky Bay acknowledges the traditional custodians of the lands on which we work, the Noongar and Yamatji peoples, and we pay our respects to Elders past, present and emerging.